Add the email address to safe-senders

Add the email address to safe-senders

The best option is to add the email address to safe-senders. This will ensure that all further conversations won’t be marked as junk.

In the Outlook desktop app:

1. In the Home tab, switch Ribbon to show more options and click on the Junk
2. Select Junk E-mail Options
3. Navigate to the Safe-senders tab
4. Click the Add button
5. Enter the email address into the field and hit OK
6. Close the Junk E-mail options by hitting OK

In the Outlook web app:

1. Click the settings (cog) icon in the top-right corner
2. Scroll down and click the View All Outlook Settings
3. In the Mail tab, navigate to the Junk Email section
4. Click Add in the Safe senders and domains category
5. Enter the email address into the input field and hit Enter