Set up a Microsoft 365 email in the iOS Mail app

Created by Antonio Contreras, Modified on Mon, 7 Nov, 2022 at 2:42 PM by Antonio Contreras


Step 1Image of a grey lineGo to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account.

Note: If you're on iOS 10, go to Mail > Accounts >Add Account.

Device Settings > Accounts & Passwords

Tap "Add Account"

Step 2Image of a grey lineSelect Exchange.

Choose Exchange

Step 3Image of a grey lineEnter your email address and a description of your account. Tap Next.

Exchange Sign In

Tap Sign In.

Tap Sign In if using O365 or tap Configure Manually if you have your organization's server settings.

Note: Tap Configure manually if you need to enter server settings.

Step 4Image of a grey lineEnter the password associated with your email account. Tap Sign in or Next.

Enter your O365 work or school account password.

Step 5Image of a grey lineThe Mail app may request certain permissions. Tap Accept.

Tap Allow if prompted to give permission.

Step 6Image of a grey lineChoose the services you want to sync with your iOS device and tap Save. You're done!

Account sync settings

Having trouble? We can help.

If you still need help setting up email on your iOS device, tell us about your question in detail using the comment box below, so we can address it in the future.

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